theMakeApp — our own product · 2026
Vdoma Help Centre
A public knowledge base for Vdoma, our own product: about a hundred articles on requests, residents, payments, meetings and documents — in plain words, with screenshots.
- Client
- theMakeApp — our own product
- Platforms
- Web
- Year
- 2026
Search
Finds it even when you ask differently
Search takes context into account and has a Russian-Ukrainian dictionary: a query in Russian or in everyday words leads to the right article in Ukrainian.
Roles
One article, three points of view
A resident creates a request, an administrator handles it, a maintenance worker carries it out. Tabs in the article show each of them only their part of the guide.
Mobile
Help at hand
The home page, sections and articles read comfortably on a phone — right where the problem is.
Contact
No question gets lost
If there is no answer, the form at the bottom of the page sends the request straight to the support team’s Telegram, and AI suggests articles on the topic.
Structure
What is inside
Modules
Sections follow the product’s modules: requests, residents, properties, community, payments, documents, staff.
Roles
Tabs for administrators, residents and staff inside the articles.
Search
Contextual search with a Russian-Ukrainian dictionary and top queries.
Requests
A working form: messages to the support Telegram and AI-suggested articles.
Empty states
The no-results and 404 pages suggest where to go next.
One front end
The same front end also runs the help centres at wiki.oblik24.com and wiki.powerh.io.
Ready to work together?
Tell us a few words about your project or task — our manager will get back to you.